Privacy Policy
1.Introduction
Ascension Finance LLC ("Ascension," "we," "us," or "our") operates the Ascension Finance platform at ascensionrealm.com and associated Discord bots and services. This Privacy Policy explains how we collect, use, and protect your information when you use our services. By using Ascension Finance, you agree to the collection and use of information in accordance with this policy. Our services are intended for users 18 years of age or older.
2.Information We Collect
Account Information
Email address and display name upon registration. Discord user ID when connecting your Discord account. Wallet address when using wallet verification features. Membership tier and account preferences.
Usage Data
Trading bot configurations and strategy selections. Bot performance data (trades, signals, P&L in paper trading). Platform activity logs for security and service improvement.
Blockchain Data
On-chain token balances queried via public blockchain RPC endpoints. No private keys are ever collected or stored.
Payment Information
Payment processing is handled by Stripe. We store only your Stripe customer ID. Full payment details are never stored on our servers.
3.How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain the Ascension Finance platform
- Process membership subscriptions and payments
- Assign Discord roles based on token holdings
- Send notifications related to your trading bots and account
- Improve and develop new platform features
- Comply with legal obligations and enforce our Terms of Service
- Detect and prevent fraud, abuse, and security incidents
4.Data Storage and Security
All data is stored on AWS infrastructure in the United States. We implement industry-standard security measures including encrypted storage of credentials via AWS Secrets Manager, HTTPS encryption for all data in transit, and access controls limiting data access to authorized personnel. We do not sell your personal information to third parties.
5.Third-Party Services
We use the following third-party services which may process your data:
- AWS: cloud infrastructure and data storage
- Stripe: payment processing
- Discord: community platform and role assignment
- Coinbase, Alpaca, and other exchanges: when you connect exchange accounts via API
- Alchemy: blockchain RPC provider for on-chain balance queries
- xAI/Grok: AI-powered features
Exchange API credentials you provide are stored encrypted and used solely to execute your configured automated trading strategies.
6.Data Retention
We retain your account data for as long as your account is active. Upon account deletion, personal account data is deleted within 30 days. Trading history and performance records may be retained in anonymized form for platform analytics. Blockchain transaction records are permanent by nature of the blockchain and cannot be deleted.
7.Your Rights
You have the right to access your personal information, request correction of inaccurate information, request deletion of your account and associated data, disconnect wallet addresses via the /unlink Discord command, and opt out of non-essential communications. To exercise these rights, contact us at admin@ascensionrealm.com.
8.Children's Privacy
Ascension Finance is not intended for users under 18 years of age. We do not knowingly collect personal information from minors. Contact admin@ascensionrealm.com if you believe a minor has provided us with personal information.
9.Changes to This Policy
We may update this Privacy Policy from time to time. We will notify users of significant changes via email or platform notification. Continued use of the platform after changes constitutes acceptance of the updated policy.
10.Contact
Ascension Finance LLC
Email: admin@ascensionrealm.com
Website: ascensionrealm.com